How it works:
When the customer delivers empties, the retailer’s staff controls the deposit symbol and makes sure that the packaging is undamaged, before returning the deposit to the customer.
The retailer will not receive a deposit refund from Infinitum for cans and bottles where the barcode is unreadable or when the packaging does not have a deposit symbol.
The staff collects the empties in bags. The bags are sealed and labeled with stickers from Infinitum. A transporter retrieves the filled bags, free of charge.
The bags are sent to one of Infinitum’s production facilities. Here, Infinitum counts the contents of the bag. The retailer receives a deposit settlement based on this count.
Clearing and settlement
The retailer receives the deposit refund after the empties are registered, and the information processed by Infinitum. This can take up to two months.
If you are affiliated with a chain, we recommend that you contact your chain office for further information on which settlement procedures applies to you.
As part of the settlement, the retailer receives a credit note, specifying which of the numbered bags the note covers. The credit note may look like this:
The production facility where the bag was counted
Means bag number 785 and 789
Means bag number 796 to 817
In other words, the credit note example contains a settlement for 24 bags, not 4.
You can order equipment like bags, strips, cartons and the like from the chain office you are affiliated with, from Infinitum’s forwarding agent, or directly through Infinitum’s order page.
The retailer receives a deposit refund of 1,- kroner or 2.50,- kroner for each empty, plus a handling fee of 5 øre per cans and 10 øre per plastic bottle.
The bags of empties are retrieved from the retailer free of charge. Remember to fill the bags completely!